FAQs

How can I contact TryNutriova?

You can reach out to us at support@TryNutriova.com where our customer service team will be happy to help you with your needs!

Where do you ship your products from?

We ship from our partnered warehouses and factories located in the United States, Europe, and China.  Please expect your items to be shipped separately, if you order more than one item, as different factories specialize in different areas of manufacturing.

Why does the product I received look different from the pictures?

From time to time, some of our inventory may ship with our previous labeling or older branding design. Rest assured — it’s exactly the same formula and manufactured to the same high standards. Only the label or packaging may vary while we update stock

How long will it take for my order to arrive?

Our Non-Holiday shipping/creating/processing times:
Processing/creation time: 1-3 Business Days
Shipping time: 1-2 Weeks (Business Days)

Our holiday shipping/creating/processing times:
Processing time: 3-5 Business Days
(Backorder dates not included)
Shipping time: 2-3 Weeks (Business Days)
Delay can exist out of our control.

Where is your company located?

Our headquarters is in the US while our warehouses are located across the United States, Europe, and China.

Will I receive a confirmation number after I place my order?

Yes, all customers will receive a confirmation number to the email they provide during checkout.

How can I pay?

We accept all major payment methods: Visa, MasterCard, Discover, Amex, Apple Pay, Google Pay, Facebook Pay, Shop Pay.

Disclaimer:
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
Individual results may vary. Always consult your healthcare provider before starting any new supplement, especially if you are pregnant, nursing, have any medical condition, or are taking other medications.